Terms & Conditions

Last Updated:2025/11/27

These Terms & Conditions govern your use of Kepies.co.za, a product brand operated by
DSR Craft Tech. By accessing or purchasing from this website, you agree to the terms outlined
below. Please read them carefully.

1. Definitions

“Kepies” refers to the brand owned by DSR Craft Tech.
“Website” refers to www.kepies.co.za.
“Customer”, “you”, “your” refers to any user purchasing or interacting with the website.
“Goods” refers to camp cushions and related products sold on the Website.

2. Use of the Website

By using this website, you confirm that:

You are at least 18 years old, or using the site under parental supervision.
You will not misuse the website for fraudulent or unlawful activities.
You will provide accurate and truthful information when placing an order.

3. Product Information

We strive to provide accurate descriptions and images of our products. However:

Colours may vary slightly due to screen differences.
Measurements are approximate but kept as accurate as possible.
Product availability may change without notice.

4. Pricing & Payments

All prices on Kepies.co.za are listed in South African Rand (ZAR).

Prices may change at any time without notice.
Payments are processed through secure third-party payment gateways.
Kepies does not store or have access to your full card or banking information.

Accepted payment methods include:

Debit/Credit Card
Instant EFT
Other payment options as listed at checkout

5. Orders & Delivery

When you place an order:

You will receive an order confirmation via email or WhatsApp.
Delivery times vary based on location (typically 2–7 working days).
Courier tracking details will be provided where possible.

Delivery delays caused by couriers, strikes, weather, or incorrect addresses are outside our control.

6. Returns, Refunds & Exchanges

Our Refund & Returns Policy (available on the website) applies to all purchases.

You may return a product if:

The item is defective or damaged on arrival
The wrong item was delivered
It is unused, unopened, and returned within the allowed timeframe

Return shipping fees may apply depending on the reason for return.

7. Warranty

Kepies products carry a 6-month manufacturing warranty covering:

Stitching defects
Material faults
Foam structure defects

Warranty excludes:

Wear and tear
Water or heat damage
Damage from misuse or alterations

8. Limitation of Liability

Kepies and DSR Craft Tech are not liable for:

Losses resulting from misuse of the product
Delays caused by couriers or third-party providers
Loss of data, profits, or consequential damages
Unauthorised use of your login or account

Liability is limited to the value of the product purchased.

9. Privacy & POPIA Compliance

All personal information is handled according to our
Privacy Policy and the POPIA Act.

We take reasonable steps to secure customer information from misuse, loss, and unauthorised access.

10. Intellectual Property

All logos, branding, designs, product images, and website content are the property of
DSR Craft Tech and may not be used without written permission.

11. Third-Party Links

The website may include links to external websites. Kepies is not responsible for:

Content on third-party sites
Privacy practices of external websites

12. Changes to These Terms

We may update or amend these Terms & Conditions from time to time. The latest version will always be
available on this page.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

14. Contact Information

For questions or concerns, contact us:

📧 Email: support@kepies.co.za
📱 WhatsApp: 073-1480-138
🌐 Website: www.kepies.co.za

Terms And Conditions